Terms & Conditions

ORDERING OPTIONS 

Online: Visa, Mastercard, Discover, Check and Paypal payments are accepted. Check payments may delay shipping by two weeks and any returned check is subject to a $30 fee. Check payments will delay production of your order until check clears.

TAXABLE SALES

All items shipped to a Kansas address are required to pay a 9.475% sales tax rate. 

EXCHANGES ONLY

I want you to be happy with your order so I will do what I can to work out any issues. Since each charm is handcrafted when ordered, I am not able to accept money back returns on any item. I do offer an exchange for an item (excluding custom orders or ring sizes) within 10 days of receipt. For this, you must fill out an online return request.

Please understand that this excludes any custom orders or ring size issues. 

Shipping charges that have already been incurred cannot be refunded and customer is responsible for shipping charges to return merchandise and all other postal fees to insure that the package arrives safely back to me. Charges will be applied for shipping new products. 

 

JEWELRY CARE

I create my pieces with raw materials and in that, each have their own personality and properties that can change the look of them over time. Shiny sterling silver can tarnish with contact with air and sitting unworn for long periods of time. This can easily be poslished up with a polishing cloth or a little scrub with some toothpaste. Oxidized sterling silver can shine up and lose it's oxidation with wear but can easily be oxidized again. Contact me at tommi@tommicrystaldesigns.com if you need me to re-oxidize. Copper has a beautiful mind of it's own and will patina over time which can be an amazing transformation but if you like it better when it started, you can polish it back up with a metal polish and polishing cloth.

Since each piece is handmade, they come with their own imperfections which is what makes them amazingly perfect!

 

AFFILIATE PROGRAM

Tommi Crystal Designs affiliate program is free and enables members to earn revenue by placing a link or links on their web site or social media which advertises Tommi Crystal Designs or specific products on Tommi Crystal Designs. Any sales made to customers who have clicked on those links will earn the affiliate commission. The standard commission rate is currently 5% and will be paid out on the last day of the month. Please click here to view Affiliate Agreement. See our Affiliate Terms & Conditions here.